Privacy Policy

The International Co-operative Bank Respects Your Privacy

We recognize the importance of protecting the privacy of personally identifying information that you might reveal to us when you visit our website.

Visitors to The International Co-operative Bank website remain anonymous. The Bank does not collect identifying information about visitors to our site.

We use standard software to collect generic information about our visitors, such as:

  •  Date and time our site was accessed
  •  IP address
  •  Browser used
  • City, State, and Country.
  • Co-operative Bank uses this information to create summary statistics and to determine the level of interest in information and products displayed on our site.

If you visit our website to use interactive banking tools such as financial calculators, you may be asked for personal information in order to complete the requested analysis or evaluation. We do NOT retain this information.

Visitors may elect to provide us with personal information via e-mail contact forms. This information is used internally to handle the sender's request. The information you provide to us will not be disseminated or sold to other organizations. We ask that you do not send confidential information to us via e-mail. E-mail is not necessarily secure against interception. If your communication is very sensitive or includes personal information like your account numbers, credit card numbers or social security number, you should call us or send it by regular mail instead.

We want to be very clear: we will not obtain personally identifying information about you when you visit our website unless you choose to provide such information to us.

Privacy Policy Disclosure

Rev 03/2015

FACTS

WHAT DOES THE INTERNATIONAL COOPERATIVE BANK DO WITH YOUR PERSONAL INFORMATION?
   

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
   

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Payment history and Credit history
  • Account transactions and wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.
   

How?

All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer personal information; the reasons Cooperative Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does International Coop Bank share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes—
to offer our products and services to you

NO

WE DO NOT SHARE

For joint marketing with other financial companies

NO

WE DO NOT SHARE

For our affiliates’ everyday business purposes—
information about your transactions and experiences

NO

WE DO NOT SHARE

For our affiliates’ everyday business purposes—
information about your creditworthiness

NO

WE DO NOT SHARE

For nonaffiliates to market to you

NO

WE DO NOT SHARE
 
 Questions?

 

Who we are

Who is providing this notice?

The International Cooperative Bank
   

What we do

How does International Coop Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does International Coop Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • Use your debit card or perform a transaction
  • Provide account information

We also collect your personal information from others, such as credit bureau, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
   

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.
The International Cooperative Bank has no affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.
The Cooperative Bank does not share with non-affiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
The Cooperative Bank does not jointly market.
   
Other important information

Special Notice for State Residents
The Cooperative Bank meets the State of Massachusetts Privacy Law Requirements.
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